February 2017 – Present

Sr. IT Systems Engineer

  • Added high availability to the existing Puppet ecosystem and converted the codebase to the roles and profiles model.
  • Deployed a global virtual desktop platform for remote computing to assist corporate operations during shelter-in-place.
  • Refined IT Platform & Instructure’s core documentation and established a team service catalog.

IT Systems Engineer III

  • Designed and deployed a modern hyper-converged datacenter platform for corporate services that replaced previous legacy hardware.  Improved the existing service high availability model and reduced complexity for IT.
  • Streamlined org-wide documentation and produced over 100 articles to help address missing key system and procedural documentation.
  • Lead the deployment of IT services during a new
  • Received CIO Outstanding Achievement Award for coordinating a datacenter migration of live corporate services.

IT Systems Engineer II

  • Improved IT and security visibility by rolling out three different network security and system security technologies.
  • Created new system update guidelines to reduce risk of outdated software. 
  • Deployed system management tools to distribute updates and gather metrics.
  • Received CIO Outstanding Achievement Award for leading efforts between IT and security to harden corporate directory services.

Rochester Institute of Technology

September 2013 – January 2017

Systems Administrator

  • Deployed multi-platform computing labs to support the education of students in information technology, application development, and human-computer interaction.
  • Built and utilized virtual computing infrastructure to support curriculum, research, and administrative needs.
  • Managed university-wide and laboratory network space, network devices, and physical network infrastructure.
  • Streamlined IT operations across multiple departments within the college.
  • Lead a team of student employees supporting labs and curriculum.
  • Provided excellent support to faculty, staff, and students by solving problems, facilitating open communication, and architecting new solutions to improve operations.

Wegmans Food Markets

November 2012 – July 2013

Windows Systems Administrator

  • Maintained and created users, groups, computers, and group policies in Microsoft Active Directory.
  • Managed a distributed multi-site Microsoft Exchange environment.
  • Developed a library of automation scripts in PowerShell to reduce time spent completing recurring tasks.
  • Worked on virtualization infrastructure utilizing VMware vSphere and Microsoft Hyper-V.
  • Collaborated with team members to produce technical documentation.

Harrisburg Area Community College

October 2009 – August 2010

User Support Technician

  • Performed network and server maintenance for various departments.
  • Answered tickets and interacted with faculty and staff to solve problems.
  • Managed laboratory facilities and provided support for hardware and software.



Technical Platforms Languages Professional
  • Systems Engineering
  • Task Automation
  • Active Directory
  • PowerShell
  • VMware vSphere
  • Network Design
  • Windows
  • Windows Server
  • OS X / macOS
  • Red Hat Enterprise Linux
  • Cisco IOS
  • PowerShell
  • Perl
  • Bash
  • Java
  • HTML / CSS
  •  Problem Solving
  • Resource Management
  • Decision Making
  • Task Management
  • Technical Writing
  • Public Speaking


  • Bachelor of Science, Applied Networking & Systems Administration, Rochester Institute of Technology (2013)
  • Associate in Applied Science, Computer Network Technology, Harrisburg Area Community College (2010)


Download my résumé in PDF format here.